General Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Returns Policy

WHAT can be returned?
We do no except returns for change of mind but will gladly exchange for another product if the original is returned as follows;

  • Unused.
  • Not damaged.
  • In a re-saleable condition.
  • In original undamaged packaging.

Faulty goods must be returned for assessment and will be replaced or repaired at Skate Pro's discretion.

WHEN do items need to be returned by?

  • Within 7 days of receipt (in the case of Christmas - notification by 31st December)

WHERE do items need to be returned to?

  • Please lodge a return request via the Contact Us page and we will provide relevant instructions.

HOW do customers return items?

  • Securely packaged.
  • Include your details including online name which you used when ordering eg: billy_jean1982.
  • If exchanging please include clear instructions on replacement requirements.

SHIPPING for returns?

  • The customer is responsible for all shipping costs when returning or exchanging products.
  • Refunds will be subject to delivery costs already incurred including items that have been shipped as 'free post' or 'postage included'.

CREDIT for returns?

  • Generally returns will be credited using the same method as the original payment was made.